Customer Service

Hydramax showers are covered by a 2 year comprehensive manufacturer's guarantee effective from the date of hand over. There is a full backup service whether you are based in the UK, Northern Ireland or the Republic of Ireland.

Hydramax are proud of the quality of our after sales service. Our Customer Service team is experienced and fully trained to talk you through any problems you may have or discuss your showering requirements with the minimum of fuss.

Key to the quality of our After Sales Service is our nationwide network of fully trained Service Engineers. No matter where you live in the country, we can arrange for someone to visit whether your shower is in or out of warranty.

Parts

Parts can be purchased from our office and delivered direct to your home — 97% of spare parts are delivered next day. To order by phone or for further information or advice on parts phone us on 01959 560010.

Service

Our nationwide network of trained and experienced service engineers provide a quality service and where necessary replacement parts. You can arrange a service visit whether your shower is in or out of warranty by ringing 01959 560010

Technical Support

Our website has a technical data section, but if you need to speak to someone, our Customer Service Representatives are happy to talk through any technical problems or discuss any showering requirements you may have. Contact us on 01959 560010.

Customer Service contact details for the UK, Northern Ireland and Republic of Ireland:

UK Mainland

Hydramax Products, The Flyer's Way, Westerham, Kent. TN16 1DE.

Tel: 01959 560010

Fax: 01959 560030

Opening hours 8:30am to 5:00pm Monday to Friday

Northern Ireland

Tel: 02890 779216

Fax: 02890 774763

Republic of Ireland

MT Agencies Ireland Ltd, Fearn House, Unit 4 Jamestown Business Park, Jamestown Road, Finglas, Dublin 11.

Tel: 01 844 3211/2

Fax: 01 844 3371

Opening hours 9:00am to 4:30pm Monday to Friday